1. Billing Provider

DraftDrop is operated by Michael Tarchyla, who is the seller for purchases made through the DraftDrop website. Stripe is used as the billing and payment processing provider for checkout, invoicing, and subscription administration.

Contact: [email protected] | LinkedIn profile

2. Refund Requests

You can request a refund within 14 days of the initial purchase date, subject to applicable law and the conditions below.

• Contact us at [email protected] with your order reference and purchase email.
• We may request additional context to verify purchase details and fraud/security integrity.

3. Digital Content and Right of Withdrawal (EU)

DraftDrop is digital content delivered immediately (including license generation and activation capability). Where applicable law allows, and where immediate performance starts with your consent and acknowledgment at checkout, the statutory withdrawal right may be reduced or lost once digital delivery begins.

4. Subscription Cancellation

• Monthly and yearly plans can be canceled at any time before the next renewal.
• Cancellation stops future renewals; it does not automatically refund completed billing periods.
• Manage subscriptions through the Stripe billing portal linked on our subscription management page.

5. Non-Refundable / Restricted Cases

Refunds may be limited or denied in cases of fraud, abuse, repeated misuse patterns, or intentional chargeback abuse.

6. Processing Time

Once approved, refund timing depends on payment method and financial institutions. Most refunds appear within a few business days, but exact timing is controlled by payment networks/banks.